Returns & Exchanges

At The Pink Foundry, we want you to love your skin and your products. If you are not entirely satisfied with your purchase, our streamlined return process ensures a quick and easy resolution within 15 days of delivery.

1

Initiate Request

Log in to your TPF account or visit our returns portal with your order ID and email address to start your request.

2

Prepare the Package

Ensure the product is in its original packaging, unused, and securely sealed to prevent damage during transit back to our facility.

3

Schedule Pickup

Once approved, our courier partner will arrive at your doorstep within 48 hours to collect the return package at no additional cost.

4

Quality Check & Refund

After our laboratory team verifies the item's condition, your refund or exchange will be processed to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing